FAQ

 

What is Lots of Pets?

Lots of Pets is a subscription program that treats your pet every month with quality items that won't break your wallet.
Our pets deserve the best that we can possibly afford. At Lots of Pets, you can afford so much more because we carefully select products with the best pricing so we can make sure your box is full of the items your pet will love.

How does it work?

It's simple. Just click Get Started and pick Treat Your Cat or Treat Your Dog. Fill out the short form and checkout. You will be charged every month. You can cancel at any time.
Once you submit payment, just sit back and relax! We will take over from there and will make sure you pet receives quality goodies month after month!

NOTE: If this is your first month shipment, it will be a collection of pet approved favorites, so please note it may look a little different than established subscribers' shipments. After your Welcome Pack, your pet will start receiving the same monthly shipment as other subscribers. Read more in our "How do we ship and what to expect" section.

What types of items will be in the order?

Package contents will vary month to month and can range from treats to grooming supplies to toys and accessories! We strive to include items that are practical but also FUN each month. 

 

Return/Refund policy

REFUNDS: Due to the nature of the curated packages each month, We are not able to cancel or refund orders that have been billed or shipped.

RETURNS: Again, unfortunately, due to the nature of the curated packages, we do not allow returns of merchandise shipped and received. If an item arrives damaged, we will be more than happy to work with you on a resolution. Please contact our Customer Support at lotsofpets.com

 

What if my items arrive damaged?

We want to make sure you are satisfied with your purchase, however, many items are available only for that specific month. Email our Customer Support at support@lotsofpets.com, and we'll be happy to resolve the issue.

 

Any other questions?

Please contact us contact@lotsofpets.com